LeadClick Media Selects SimpleSignal to Integrate Advanced Phone Features and Salesforce CRM
Dana Point, CA (PRWEB) September 8, 2008 -- Internet marketing firm LeadClick Media Inc. announced today that it has upgraded its customer service by selecting SimpleSignal to provide a solution that integrates LeadClick Media's hosted phone system with its Salesforce CRM application. SimpleSignal Inc., a leader in hosted telephone systems for businesses, is providing LeadClick Media with both its hosted VoIP phone service and its SimpleSignal for Salesforce integrated solution.
SimpleSignal for Salesforce (http://www.simplesignal.com/salesforce/download/salesforceintegration_sellsheet.pdf) brings SimpleSignal's advanced VoIP technology to the industry-leading Salesforce CRM application suite. With SimpleSignal for Salesforce, LeadClick Media can automatically capture and manage detailed logs of all calls from within Salesforce CRM to track interactions with customers. The integrated solution automatically opens a caller's contact record in Salesforce when LeadClick Media receives an incoming call. LeadClick Media employees can answer calls, place callers on hold and transfer calls--all from within Salesforce.
"Our business is Internet marketing and web-based lead generation; for us, relationships really matter," said Michael Miller, sales director for LeadClick Media, located in San Francisco. "We saw the value of integrating our calling features with our Salesforce CRM application for improved customer service some time ago, but only SimpleSignal was able to deliver this solution for us. Having a customer's contact info appear on the computer screen when the customer calls us increases our efficiency and allows us to immediately focus on addressing the customer's needs."
Using advanced VoIP functionality (http://simplesignal.com/hostedpbx.php) such as Simultaneous Ring and Remote Office, SimpleSignal for Salesforce allows SMBs to access their information in Salesforce CRM and calling features from any location -- even from home offices or via mobile devices.
"SimpleSignal for Salesforce offers customers an excellent CRM and IP Voice communication solution delivered completely as a service," said Clarence So, Chief Marketing Officer, salesforce.com "LeadClick Media is an excellent example of a company using SaaS applications like Salesforce and SimpleSignal to run their business in the cloud."
SimpleSignal for Salesforce is the latest innovation from SimpleSignal, which delivers cloud computing-based telephony services that integrate with other crucial business applications to thousands of SMBs.
"We applaud LeadClick Media for wanting to deliver the best customer experience possible by choosing our innovative business communication solution that extends the value of Salesforce CRM," said Dave Gilbert, president of SimpleSignal. "Our goal is to provide hosted VoIP solutions that seamlessly integrate with leading Web 2.0 business applications in the cloud, so SMBs don't have to worry about maintaining on-premise servers, equipment and software. SMBs can instead focus on running their businesses while we provide pioneering voice solutions that enable them to realize dramatic leaps in productivity and profitability."
A free trial of SimpleSignal for Salesforce is available to SMBs. Go to http://simplesignal.com/salesforce_integration.php or call (866) 434-4404.
About SimpleSignal
SimpleSignal Inc. is a facilities-based complete network provider of business VoIP. The company's enterprise-grade service is designed specifically for small- to medium-sized businesses, combining voice and data, hosted PBX, long distance and conferencing into one powerful, cost-effective communications solution. Delivering more capabilities than on-premise PBX systems, with greater flexibility, simplicity, and personalized service. Now businesses of any size can leverage the power of advanced IP communications technology, improving business productivity, while significantly reducing overall telecom costs. SimpleSignal is privately held and headquartered in Dana Point, CA. SimpleSignal services are deployed in over 40 states and 6 foreign countries. For more information about SimpleSignal, visit http://www.simplesignal.com.
Press Contact: Francis Hopkins for SimpleSignal francishopkins@gmail.com"francishopkins@gmail.com
1 240-472-1724
###
Phone Resources:
Free PC to Phone Calls: Shrink The World With VoIP
Does the thought of phone bills gives you creeps? Do you still dread the post which may bring your phone bill? Then you surely need the VoIP telephony remedy as it is known to have given relief to numerous others like you smitten with communication expenses.
Cellular Phone and PDA Keypads Are Obsolete Due To New Cursor Control Device
Origo Corporation of Summit, NJ is announcing the development of a Dual-Axis-Cursor Control "DACC" device for mobile handheld Cell Phones and PDAs. Dual Roller miniature mouse is more accurate than all other applications currently on the market, including finger or stylus noperable touch screens and optical IR sensors. Future super sharp high resolution mobile displays need a supersharp cursor control. This new control can be operated with one hand with the same accuracy as a conventional mouse. What you can see, you can pick.
What's Your IQ on Basic PC Phone (VoIP) Knowledge
Short T/F quiz1. T / F You can save a significant amount of money using VoIP rather than traditional telephone/cell phone calling methods.
Oxygen Phone Manager Series: Bringing Access to a Cell Phone by Means of PC
It has become much easier and cheaper to register for Oxygen Phone Manager Series since the introduction of Software as a Service offer (5.95 Euro a month).
Cell Phone Terminology - The ABCs of Cellular Phones
If you are planning to take a trip overseas and want to know if your present cell phone will work, you will need to know the meaning of a variety of cell phone terms Most of these definitions deal with cell phone networks and the types of phones that can be used with them
Worldwide Phone Services Launched for Fixed Phones, Mobile Phones, and VoIP
NAVEGO, Inc. announces the global launch of NAVEGO Worldwide Phone Services, providing flexibility and low rates for fixed and mobile phone lines, as well as dial-up and broadband voice-over IP.
Making PC to Phone VoIP Calls over Dial-Up Internet Connections
There's a lot of hype these days surrounding Internet-based voice communications (VoIP) replacing traditional telephone service. Most of this revolves around companies such as Vonage who coin themselves as the 'Broadband Phone Company'.
Sprint PCS Cellular Phones
Almost everyone, in regards to phone services, is familiar with the name Sprint. Founded in year 1899 in Abilene Kansas, by a man named Cleyson L. Brown, Sprint telephone company was then called Brown Telephone Company. Brown Telephone Company underwent a quick growth spurt due to its technical advances, and became great in the telephone industry by the year 1976. However, it wasn't until 1989 that Sprint International emerged as a worldwide name. Sprint's sudden success was in part because of its series of technological advances such as the first nationwide fiber-optic transmission, as well as the first fiber-optic transatlantic phone call.
Voip Broadband Phones - What Should You Know?
The expanded form of VOIP is Voice Over Internet Protocol. The most significant factor that affects the functioning of the VOIP phones is the Broadband Internet Connection, which is a high-speed internet connection and will be used for making and receiving phone calls. As there is a use of broadband internet connection in VOIP phones, they are also known as, "Broadband phones."
The Fruits of Telecommunication and Smart Phone Labour: Blackberry vs IPhone
For those of us who can?t leave the office behind, the new range of smart phones for business are making it increasingly easy to be a workaholic For telecommunications the two models are fairly evenly matched, you can make and receive calls but with these multimedia devices you?ll want to be doing a lot more than that
PDA Cell Phones - the New Generation of Wireless Phones
It's time you know what the latest technological gadget is. In fact, this new toy is buzzing everywhere nowadays.
Cellular Phones – Things to Consider When Buying a Phone
Staying connected with a cell phone has become a way of life for most people. As a result, there are many types of cell phones on the market.
Free PC to Phone Calls: The Computer is Now The Free Call Making Phone
The technology that is perhaps making headlines in the mediums being used by human beings is VoIP in the present era and the improvements that are being provided with this technology are wonderful enough to entice users all over the world to shift their tools of making phone calls using the VoIP technology.
Take Advantage of Internet Phone Calls (VOIP)
Voice Over IP (VOIP) is a relatively new technology. Voice Over IP allows people to leave behind the old and very traditional analogue phone networks and now adapt in favor of the very new and very progressive Internet-based calling system infrastructure.
Get a "Virtual Phone Number" - Eliminate Long Distance Charges with VoIP Phone Service
There's a revolution brewing in the telephone industry. But it's not the recent demise of AT&T or the failure of Worldcom.