FreedomVOICE Certified Polycom Reseller for VoIP
ENCINITAS, Calif. (Business Wire EON) August 5, 2008 -- "Polycom certification is part of our commitment to total customer support," explains Eric Thomas, founder and CEO of FreedomVOICE. "When you call us with a problem, you never get referred out to a third party. We back up everything we sell, whether it's hardware or software."
FreedomVOICE personnel receive a well-rounded education that includes the tools necessary to become certified Polycom resellers. Customer service professionals are thoroughly trained in many areas, including virtual office systems, hosted PBX services, teleconferencing, VoIP quality assurance, customizations and installation troubleshooting.
Customer service is a priority at FreedomVOICE. Calls to Customer service:
Are answered over 99% of the time by a live representative. Have average hold time of waiting to speak to a live representative of approximately 10 seconds. Are not outsourced, but are handled directly from FreedomVOICE corporate headquarters in Encinitas, California. Customer service so permeates the culture at FreedomVOICE, that many division heads at FreedomVOICE got their start in providing client support.
FreedomVOICE has always had a high level of customer service for its programmed services, which are designed in-house, an anomaly in the telephone service industry. With this Polycom certification, FreedomVOICE has improved its ability to assist customers with their telephone hardware technology.
"Polycom is our preferred vendor for our FreedomIQ VoIP Hosted PBX service," states Mr. Thomas. "We feel that their technology fits best with our aggressive VoIP quality initiative to deliver substantial savings to small-to-middle size businesses while ensuring top quality sound."
"FreedomVOICE shares our enthusiasm for helping businesses of any size deploy world-class communications solutions," says Tim Yankey, director of product marketing for Polycom's Voice Communications Solutions group. "Polycom's HD Voice technology helps businesses communicate more productively with crystal-clear audio quality, which is an important aspect of FreedomVOICE's solutions."
To learn how our commitment to high-quality VoIP and total customer service can help your business, contact FreedomVOICE Systems at 1-800-477-1477.
About FreedomVOICE Systems:
Founded in 1996, FreedomVOICE Systems develops and markets FreedomIQ, a VoIP Hosted PBX service allowing businesses and professional offices to interact more effectively with their customers, clients, patients and associates. FreedomVOICE Systems also offers a comprehensive slate of integrated virtual office solutions, enabling business owners to enhance company image, communicate seamlessly with customers, track marketing effectiveness, and increase profitability.
Phone Resources:
Voip Broadband Phones - What Should You Know?
The expanded form of VOIP is Voice Over Internet Protocol. The most significant factor that affects the functioning of the VOIP phones is the Broadband Internet Connection, which is a high-speed internet connection and will be used for making and receiving phone calls. As there is a use of broadband internet connection in VOIP phones, they are also known as, "Broadband phones."
Oxygen Phone Manager Series: Bringing Access to a Cell Phone by Means of PC
It has become much easier and cheaper to register for Oxygen Phone Manager Series since the introduction of Software as a Service offer (5.95 Euro a month).
Cellular Phones – Things to Consider When Buying a Phone
Staying connected with a cell phone has become a way of life for most people. As a result, there are many types of cell phones on the market.
PDA Cell Phones - the New Generation of Wireless Phones
It's time you know what the latest technological gadget is. In fact, this new toy is buzzing everywhere nowadays.
Sprint PCS Cellular Phones
Almost everyone, in regards to phone services, is familiar with the name Sprint. Founded in year 1899 in Abilene Kansas, by a man named Cleyson L. Brown, Sprint telephone company was then called Brown Telephone Company. Brown Telephone Company underwent a quick growth spurt due to its technical advances, and became great in the telephone industry by the year 1976. However, it wasn't until 1989 that Sprint International emerged as a worldwide name. Sprint's sudden success was in part because of its series of technological advances such as the first nationwide fiber-optic transmission, as well as the first fiber-optic transatlantic phone call.
Telephone Options: Cell Phones, VoIP, And Standard Phone Lines
Ah, the almighty telephone?if only Alexander Graham Bell were here to see what has become of his wonderful invention! If it wasn?t amazing enough to be able to communicate by phone in the first place, now we?re doing so wirelessly from practically everywhere.
What's Your IQ on Basic PC Phone (VoIP) Knowledge
Short T/F quiz1. T / F You can save a significant amount of money using VoIP rather than traditional telephone/cell phone calling methods.
Get a "Virtual Phone Number" - Eliminate Long Distance Charges with VoIP Phone Service
There's a revolution brewing in the telephone industry. But it's not the recent demise of AT&T or the failure of Worldcom.
Making PC to Phone VoIP Calls over Dial-Up Internet Connections
There's a lot of hype these days surrounding Internet-based voice communications (VoIP) replacing traditional telephone service. Most of this revolves around companies such as Vonage who coin themselves as the 'Broadband Phone Company'.
IMVOCAL Launches Free VOIP Phone to PC International Calling Service
New service offers high quality international calling with no client download and IM based incoming call notification.
VoIP Broadband Phone Services Explained
VOIP stands for Voice Over Internet Protocol and it is the technology which makes it possible to make telephone calls over your broadband internet connection instead of through the traditional telephone network. There are a variety of telecommunications companies now providing VOIP phone services which allow you to make cheap or sometimes free telephone calls through your internet connection.
Worldwide Phone Services Launched for Fixed Phones, Mobile Phones, and VoIP
NAVEGO, Inc. announces the global launch of NAVEGO Worldwide Phone Services, providing flexibility and low rates for fixed and mobile phone lines, as well as dial-up and broadband voice-over IP.
Cellular Phone Rental - A New Way To Use A Cell Phone
In today?s day and age, most of us are never without our cell phones. Tucked in our pockets, slipped into our purses, and never out of reach, the cell phone has delivered us to a higher, more efficient level of communication. But as we all know, cell phones and cell phone service come at a price. And for some, that price makes cell phone ownership cost-prohibitive. Luckily, the ability for cellular phone rental gives everyone the ability to use a cell phone regardless of their budget.
Cellular Phone and PDA Keypads Are Obsolete Due To New Cursor Control Device
Origo Corporation of Summit, NJ is announcing the development of a Dual-Axis-Cursor Control "DACC" device for mobile handheld Cell Phones and PDAs. Dual Roller miniature mouse is more accurate than all other applications currently on the market, including finger or stylus noperable touch screens and optical IR sensors. Future super sharp high resolution mobile displays need a supersharp cursor control. This new control can be operated with one hand with the same accuracy as a conventional mouse. What you can see, you can pick.
Cell Phone Terminology - The ABCs of Cellular Phones
If you are planning to take a trip overseas and want to know if your present cell phone will work, you will need to know the meaning of a variety of cell phone terms Most of these definitions deal with cell phone networks and the types of phones that can be used with them