MegaPath Duet Phone and Internet Service Surpasses 425 Customers: Service Adoption Continues to Accelerate Following Q2 2007 Service
COSTA MESA, Calif. (BusinessWire EON) September 25, 2007 -- Driving this explosive growth, Duet provides small- to medium-sized businesses like, Jean Hamilton, a New York City party planning business, and HLK Global Communications, Inc., a publisher of state construction law books and operator of www.constructionchannel.net , the online resource for the construction industry, with the ability to decrease infrastructure costs and phone charges without sacrificing performance or functionality.
"Plagued by poor DSL service, we needed to find a better provider to meet our growing party planning and small gift service business needs, and MegaPath's Duet phone and internet service solved all of our service issues, while also enabling us to constrain costs and increase productivity," said Jean Hamilton, Small Business Owner, New York City. "MegaPath's combined phone and data service is exceptional and offers an attractive price point, favorable features including unlimited local and long distance phone service. I would definitely recommend MegaPath Duet service to any small business owner."
"We needed a broadband and voice solution that would allow us to maintain a high level of service for our customers, and the MegaPath Duet Full 1.5Mb T1 with 4 phone line solution definitely met our business needs with consistent, reliable service, even throughout our recent office move," said Robin Olsen, President, HLK Global Communications. "MegaPath provides live, personalized customer service with reasonable response times. Plus, having one bill for our phone and internet service that is the same amount from month to month helps us to keep within our budget."
Duet is up to 50 percent less than comparable services and can be easily purchased and installed with no upfront costs. MegaPath's complete line of managed voice, Internet access and security services enable customers to significantly lower communications costs at headquarters, branch offices and retail locations, while increasing employee productivity. It also removes the deployment risks and delays typically associated with sourcing, testing/and selecting equipment or integrating Internet and security services into their VoIP architectures. Instead, Duet offers a seamlessly integrated, turnkey voice and Internet solution that is fully managed and easy to use.
As a managed service, MegaPath installs all of the necessary equipment and performs any required maintenance or upgrades for as long as the customer subscribes to the service. MegaPath also proactively monitors the customer circuits from its redundant Network Operations Centers (NOCs), and its customer support technicians are available anytime day or night to answer questions and address any customer issues. In the event of an outage, MegaPath proactively alerts the customer and immediately begins trouble-shooting the issue to ensure quick resolution and restoration of services.
"The significant growth in the Duet customer base over the last few months is a testament to the fact that no other provider is delivering a high-quality, affordable solution that addresses the needs of small-to-medium-size businesses," said Dan Foster, SVP, General Manager of SMB Business Markets at MegaPath. "MegaPath Duet is the only solution on the market to provide users with enterprise-class phone and Internet functionality and reliability without the enterprise price tag or complexity."
About MegaPath Inc.
MegaPath is the leading provider of managed IP communications services in North America. MegaPath leverages its wide selection of broadband connectivity, Virtual Private Networks, Voice over IP (VoIP) and security technologies to enable businesses to lower costs, increase security and enhance productivity. Businesses of all sizes can easily and securely communicate between their headquarters, branch offices, retail locations, mobile workers, and business partners.
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